Delete your account

You can ask us to delete your KaamSet account at any time. This page explains how, and what happens to your information.

About KaamSet

KaamSet is a marketplace that connects people who need short local work done with the workers who do it. This page explains how to have your KaamSet account deleted.

Two ways to request deletion

Request deletion in the app

Sign in, open your profile, and use "Delete my account". Your request is recorded straight away and our team confirms it.

Sign in to request deletion

Request deletion through support

If you cannot sign in, contact us from the email address or phone number on your account and ask for deletion.

support@kaamset.com

For your protection we do not accept deletion requests through an unauthenticated form: sign in, or contact support from the email address or phone number on the account.

What happens to your information
InformationErasedAnonymisedKept
Profile, photo and contact detailsErased——
Reviews and work history—Anonymised—
Payments, disputes, safety reports——Kept

What is deleted

Your name, photo, phone number, address, bio, skills, availability and verification documents are erased.

What is anonymised

Reviews, work history and marketplace records stay in the system without your name, so the people you worked with keep an accurate record.

What we must keep

Deletion requests are honoured, but we cannot instantly erase everything: records reasonably necessary for active jobs, unresolved disputes, billing and refunds, chargebacks, fraud prevention, safety investigations, accounting and tax, legal and regulatory retention, or enforcement history are kept separately in restricted form, visible only to authorised staff. Deletion is handled to be compatible with applicable law.

How long it takes

We confirm your request within a few days. Deletion follows KaamSet's approved retention policy; while a payment or dispute is open, deletion waits until it is closed.